(Lambda, S3, DynamoDB, API Gateway) CRM platforms (Salesforce, Zendesk, ServiceNow, and custom CRMs) Enable omnichannel...

systems, such as Zendesk, preferred. Strong verbal, written, and interpersonal communication skills. Proficiency...

as needed. Knowledge of call center metrics and KPIs. Proficiency with CRM and call center systems (Salesforce, Zendesk, Five9, or similar...

enterprise SLAs, incident response, and customer support operations. Hands-on experience with Zendesk, Zoho Desk, Salesforce...

with computer programming or a help-desk background answering live chats and emails is desirable. Use of Zendesk is desirable...

, Remedy, or Zendesk. Experience with Window OS, Linux, Office 365 and basic networking concepts Ability to work...

. Ensure effective utilization of ITSM tools such as Zendesk or ServiceNow. Lead major incident response efforts, coordinating... with ITSM tools such as Zendesk, ServiceNow, or equivalent Strong understanding of ITIL frameworks and best practices...

collaboration Responsibilities Respond to 10-12 customer tickets per day via Zendesk, meeting quality standards Troubleshoot.... Zendesk, Jira), and data visualizations (e.g. Mode) Preferred: 6+ months of experience supporting technical projects...

); experience with CRM or support platforms (e.g., Salesforce, Zendesk) a plus General Tech Savviness: Comfortable navigating...

. Working experience in EMR, Zendesk, pharmacy management system and other complaint management software. Our Benefits (there...

of ITSM platforms such as ServiceNow, Zendesk, Jira Service Management, or equivalent tools. Drive continuous improvement... such as ServiceNow, Zendesk, Jira Service Management, or equivalent. Experience coordinating cross-functional technical teams...

with CRM tools (e.g., Zendesk) and IVRs Support experience in the health, beauty, and wellness industries Prior save...

Desk or Ticketing Platform Experience: Hands-on experience with tools such as Zendesk, Freshdesk, HubSpot Service Hub...

usage, support (Zendesk), and commercial systems to surface meaningful patterns. Translating those patterns into clear...

data from CX platforms (including Gainsight and AskNicely), product usage, support (Zendesk), and commercial systems...

, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat, Co-Pilot/ Claude Are you ready to become an Absorber...

with Zendesk, JIRA, Talkdesk or related tools Certified Employee Benefits Specialist (CEBS) and/or (certified benefits...

in English (spoken and written). Proficiency with Microsoft Office Suite apps i.e. Teams, Copilot, PowerBi. SAP & CRM Zendesk...

environment. Preferred Experience with Zendesk, LiveChat, Intercom, HubSpot, Salesforce, or similar platforms. Previous...

, Talkdesk, Salesforce, Salesforce Service Cloud, Zendesk, ServiceNow, Verint, Calabrio, Twilio, Cisco, Avaya, CRM, CCaaS...