, and resolve issues in alignment with ITIL-based service management practices. Ensure timely resolution and adherence to SLA...

to transport changes across system environments Experience using ServiceNow or a similar ITIL-based service management tool...

. Tricentis Tosca) release automation Solid understanding of: ITIL Agile / SAFe quality frameworks (e.g. ISTQB...

) release automation Delivery & Framework Knowledge Understanding of: ITIL Agile / SAFe quality frameworks (e.g. ISTQB...

Basis-related incidents and service requests. Actively investigate, troubleshoot, and resolve issues in alignment with ITIL...

, Code Standardization). What Makes You Stand Out: Hardware knowledge regarding controllers. Used to work with ITIL...

, Code Standardization). What Makes You Stand Out: Hardware knowledge regarding controllers. Used to work with ITIL...

to transport changes across system environments Experience using ServiceNow or a similar ITIL-based service management tool...

to transport changes across system environments Experience using ServiceNow or a similar ITIL-based service management tool...

de procesos. La persona ideal contara' con so'lidos conocimientos de las mejores pra'cticas de ITIL, experiencia pra'ctica... pra'cticas ITIL dentro de los procesos de gestio'n de servicios. Identificar tendencias, incidencias recurrentes...

) concepts. Microsoft, VMware, or Azure certifications. Familiarity with ITIL-based operating models. Experience supporting...

qualifications SAFe (where relevant), ITIL Foundation (helpful for live service). Role-relevant certifications (AWS/Azure/GCP...

to transport changes across system environments Experience using ServiceNow or a similar ITIL-based service management tool...

's degree in Information Technology, Computer Science, or related field (preferred). ITIL foundation certification (preferably...

of experience in IT services, service delivery, project coordination, customer support, or similar roles. Experience with ITIL...

and service requests. Actively investigating, troubleshooting, and resolving issues in alignment with ITIL-based service...

with senior leadership to align training strategy with business objectives. Knowledge of IT best practices (ITIL, Lean, Oracle...

. Actively investigating, troubleshooting, and resolving issues in alignment with ITIL-based service management practices...

, and Security to ensure technology readiness and operational alignment. Drive effective execution of ITIL-based processes (Incident... integrity, accountability, and resilience in complex environments. Strong knowledge of ITIL processes and service-oriented...

and SAP Solution Manager/CloudALM. Strong understanding of ITIL framework and best practices. Experience with DevOps...