and accurate documentation. Manage change requests using ITIL-aligned processes; liaise with technical teams on customisations... frameworks such as ServiceNow, Jira, or equivalent ticketing tools. Working knowledge of ITIL service management principles...

and Waterfall methodologies. ITIL processes (Incident, Problem, and Change Management). Azure DevOps, ServiceNow, or similar... multiple priorities. Excellent communication and collaboration skills. 🔹 Preferred Certifications PMP ITIL Foundation...

. ServiceNow Admin 2. ITIL Foundation(V3/V4) #LI-LATAM About NTT DATA NTT DATA is a $30 billion business and technology...

and accurate documentation. Manage change requests using ITIL-aligned processes; liaise with technical teams on customisations... frameworks such as ServiceNow, Jira, or equivalent ticketing tools. Working knowledge of ITIL service management principles...

with technical support concepts, including incident and problem management (ITIL fundamentals), with an interest in working...

environments Work to ITIL best practices in regards to incident management, change management, configuration and problem...

player and able to collaborate at all levels. Experience of Working to ITIL/Agile Standards/Framework. Strong communication... we provide to our business. Need to be a good team player and able to collaborate at all levels. Experience of Working to ITIL...

processes (ITIL preferred). Familiarity with transaction validation and report printing processes. Strong analytical...

certifications (e.g., ITIL, IAITAM Certified Asset Manager) are a plus. Proficiency in English is required; Danish language skills...

. Proven ability to collaborate across engineering, DevOps, and DBA teams with working knowledge of ITIL practices and service...

, CISM, CRISC, CISA, ISO 27001 LI/LA, cloud security certifications (AWS/Azure/GCP), ITIL, PMP/PRINCE2 Fluent Spanish...

recommendations. Relevant certifications (e.g., CSAM, CITAM) are highly desirable. Experience with ITIL framework and practices...

processes (ITIL preferred). Familiarity with transaction validation and report printing processes. Strong analytical...

timely resolution and de-escalation. Track and report SLA/KPI metrics; ensure compliance with ITIL best practices. Prior... with ITIL processes and SLA/KPI tracking. Excellent troubleshooting, documentation, and communication skills...

processes (ITIL preferred). Familiarity with transaction validation and report printing processes. Strong analytical...

(SharePoint, Word, Visio). Preferred skills and qualifications · Understanding of MES and manufacturing processes. · ITIL...

. Familiarity with DCIM tools, asset management, and network fundamentals (VLANs, Cross-connects). Certifications: PMP, ITIL...

. Familiarity with DCIM tools, asset management, and network fundamentals (VLANs, Cross-connects). Certifications: PMP, ITIL...

stakeholders. SAFe (where relevant), ITIL Foundation (helpful for live service). Role-relevant certifications (AWS/Azure/GCP...

. Infrastructure, networking, and cybersecurity knowledge. ITIL methodology and service management processes. Jira, MS Project...