Workspace admin consoles. - Basic‐to‐intermediate experience with Microsoft Intune. - Strong alignment with ITIL...

, dashboards, or reporting.Understanding of ITIL concepts such as incident management, change management, and problem management...

and internal customers.Knowledge and experience on the agile framework SAFe and/or Agile methodologies.Knowledge on ITIL framework...

capability to manage operations and automate tasks efficiently. Strong communication skills and familiarity with ITIL...

delivery management (ITIL 4 Certification desired) Experience or certification in OT, industrial systems, or cybersecurity...

user management and compliance monitoring. The position emphasizes strong problem-solving skills and adherence to ITIL...

fundamentals- Intro to AWS/Azure/GCP- Basic networking (VPN, LB, IP ranges)- Basic infra operations awareness- ServiceNow & ITIL...

(ADKAR, Kotter, Prosci)→ Exposure to core banking systems, CRM, or ERP integrations→ Knowledge of Lean, ITIL, or BPR...

of corporate tools and adherence to governance frameworks (e.G., ITIL, ISO). - Identify risks in service delivery and proactively.../project needs). - Familiarity with frameworks such as ITIL, Agile, or similar is highly desirable.What We Offer:- Long-term...

and integration methods. Expertise in implementing and optimizing ITIL‐aligned processes. Excellent problem‐solving, analytical...

., ITIL, AWS, etc.) are also a plus. Working with Manatal This role is based at our Bangkok office in the heart of the city...

. This role focuses on change, configuration, incident, and problem management while adhering to ITIL standards.The ideal...

, problems, and changes. Candidates should have 3+ years of experience in IT operations, a strong knowledge of ITIL 4, and hands...

. - Infrastructure, networking, and cybersecurity knowledge. - ITIL methodology and service management processes. - Jira, MS Project...

integrations, and ORACLE DBs and products. - Certification(s) such as: ITIL or PMP are desired....

. Intermediate knowledge of ITIL 4 practices, including: Incident Management, Major Incident Management, Request Management... in Information Technology, Systems, or a related field, or equivalent practical experience. ITIL 4 Foundation certification...

stakeholders. Strong analytical and problem-solving skills with a strategic mindset. Relevant certifications (e.g., ITIL, CISSP...

, proactive monitoring, and continuous service improvement aligned with ITIL practices.Responsibilities & Scope- Provide end... lifecycle management, including diagnosis, resolution, escalation, and closure in alignment with ITIL processes- Troubleshoot...

consoles.Basic‐to‐intermediate experience with Microsoft Intune.Strong alignment with ITIL best practices (SLA awareness, clear...

to governance frameworks (e.G., ITIL, ISO). Identify risks in service delivery and proactively develop mitigation plans.Foster... with frameworks such as ITIL, Agile, or similar is highly desirable.What We Offer:Long-term engagement with a leading IT services...