environments Customer and client-focused approach with commitment to end-to-end resolution Certifications & Flexibility ITIL...

of customer service. Basic Knowledge of Audit process and possess analytical skills to utilize results. Understanding of ITIL...

operations. Familiarity with ITIL processes and operational best practices. Preferred Skills and Experience Bachelor...

with internal and external customers Strong ITIL foundation experience Ability to work independently or no direct supervision...

environments Customer and client-focused approach with commitment to end-to-end resolution Certifications & Flexibility ITIL...

, and incident reporting. Experience working in largescale or regulated enterprise environments. Knowledge of ITIL‑based...

, and incident reporting. Experience working in regulated or large enterprise environments. Knowledge of ITIL‑based incidents...

concepts and/or OTT platforms is a plus. Experience in environments using Agile and ITIL service management practices...

and SAP BW/BPC. Ability to interpret logs, error messages, and data structures. Desirable: Basic SQL knowledge ITIL...

fields. Preferred: SAP FI certifications ITIL / ITSM Experience related to audit, compliance, or SAP internal...

and performance considerations (desirable). Methodologies and Tools ITIL-based practices applied to AMS services, including...

Familiarity with ITIL practices and AMS operating models Soft Skills Strong technical analysis and structured problem‑solving... Technology, or a related field SAP ABAP certification or SAP Learning Hub training (preferred) ITIL certification (preferred...

Familiarity with ITIL practices and AMS operating models Soft Skills Strong technical analysis and structured problem‑solving... Technology, or a related field SAP ABAP certification or SAP Learning Hub training (preferred) ITIL certification (preferred...

. Preferred: Java certifications ITIL / ITSM Cloud certifications (Azure / GCP) DevOps / SRE certifications Experience...

Preferred certifications: Java, Microsoft, ITIL Experience Senior profile: +5 years in technical support or development...

. Familiarity with ITIL principles. Soft Skills Effective communication. Analytical thinking and structured diagnosis..., Finance or related areas. SAP certification in FM, FI, or CO (preferred). ITIL certification (preferred). Experience...

Technology, Administration, or a related field. SuccessFactors module certifications (preferred). ITIL certification...

and Experience Basic SQL knowledge for data analysis Familiarity with ITIL methodologies applied to AMS environments Being...

, and explain resolutions to external customers/clients. Understand, utilize, and share knowledge of ITIL. Manages their schedule...

. Strong communication and collaboration skills. Knowledge of ITIL service delivery processes. Ability to maintain confidentiality...