, PowerApps), project management (Prince2, PMI), service management (ITIL), agile development (Scrum, SAFe), DAMA, Salesforce...

, Netcool, Solarwinds, HPOM). ITIL & Service Management: Implement and maintain ITIL CMDB models. Apply ITILv3/v4... Foundations principles to service management processes. Understand and support business applications within the ITIL framework...

, etc.) Preferred Qualifications: ITIL certification Experience in a consulting environment Experience with ServiceNow...

Integrations: Set-up and maintain integration to network monitoring tools (Dynatrace, SCOM, Netcool, Solarwinds, HPOM). ITIL... & Service Management: Implement and maintain ITIL CMDB models. Apply ITILv3/v4 Foundations principles to service management...

, etc.) Preferred Qualifications: ITIL certification Experience in a consulting environment Experience with ServiceNow...

). Documentation: Ability to document IT processes and procedures. Frameworks: Experience working in an ITIL-driven environment...

rotating shifts to provide 24/7 coverage (night/weekend shifts required) Nice to Have ITIL certification (Foundation...

in Microsoft (Azure, PowerApps), project management (Prince2, PMI), service management (ITIL), agile development (Scrum, SAFe...

). Documentation: Ability to document IT processes and procedures. Frameworks: Experience working in an ITIL-driven environment...

. Understanding of IT Service Management and ITIL standards with tools like ServiceNow. Skills & Abilities Strong leadership...

Výhodou: Zkušenost s ITSM nástroji (např. ServiceNow) ITIL certifikace Praxe v prostředí IT nebo telekomunikací...

of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager... AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem...

of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager... AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem...

of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager... AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem...

of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager... AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem...

of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager... AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem...

of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager... AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem...

of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager... AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem...

of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager... AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem...

of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager... AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem...