, and Service Management teams. Support audit preparation and ITIL process optimization activities. What We Expect...: Strong background in IT Operations and solid knowledge of ITIL. Experience with continuous improvement and data analysis. Ability...

management, CSMS), IT processes and governance (ITIL and ISO 20k), and business transformation and project Quality Assurance. He... and certification, for example in Microsoft (Azure, PowerApps), project management (Prince2, PMI), service management (ITIL), agile...

(ITIL), agile development (Scrum, SAFe), DAMA, Salesforce, coaching and presentation skills and more. We pay for technical...

are connected together Good knowledge of ITIL, agile frameworks, service governance model Ability to work towards tight deadlines...

, and Samba in VMware and cloud environments Handling tasks based on ITIL and company processes (incidents, change management... of ITIL Familiarity with certificates (CertMonger, OpenSSL) is a plus Scripting languages Bash, Python are a plus SaltStack...

management (Prince2, PMI), service management (ITIL), agile development (Scrum, SAFe), DAMA, Salesforce, coaching...

within agile delivery frameworks such as Scrum or Kanban. Familiarity with IT Service Management and Operations; knowledge of ITIL... service delivery processes or ITIL v3 certifications is a significant advantage. High level of self-motivation and ability...

Experience with JIRA, ITIL or SAFe framework would be an advantage What will you get in return? Bonuses twice a year based...

with ITIL Experience supporting C-level executives Strong English proficiency (German is an advantage) Czech language...

in large-scale projects within an ITIL environment Knowledge of banking and insurance domains Strong skills in managing...

), project management (Prince2, PMI), service management (ITIL), agile development (Scrum, SAFe), DAMA, Salesforce, coaching...

), project management (Prince2, PMI), service management (ITIL), agile development (Scrum, SAFe), DAMA, Salesforce, coaching...

improve ITIL processes, while closely collaborating with various IT delivery teams. You will be responsible for monitoring... skilled in ITIL processes, with hands-on experience in incident, change, and problem management. You should have a proven...

Technology or related field. ITIL Foundation V3 with a preference for 2 Intermediate certifications preferred...

systems, remote support software, and ITSM frameworks (ITIL) Problem-solving: Analytical mindset and structured approach...

). Understanding of ITIL principles and the overall managed service process. Very good command of English, both spoken and written...

, PowerApps), project management (Prince2, PMI), service management (ITIL), agile development (Scrum, SAFe), DAMA, Salesforce...

in MS365 (Intune, SCCM) Support team in prioritization and completion of technical tasks ITIL implementation Quality...) Project experience in managing MS365 technical teams (Intune & SCCM) ITIL experience Proven project experience in managing...

(ITIL certification will be a good asset) Proficiency in MSSQL Your future role Provide troubleshooting, user support...

working in an ITIL environment and wants to further develop in IT Service Management. What we offer Flexible working hours... start possible Your Responsibilities ITIL Process Management: Assist in creating and maintaining ITIL processes...