System (CHRMS), Reports Management Distribution System (RMDS), BMC Remedy and Financial Management System (FMS). Additional...

to advanced experience with production record of change tools such as ITSM BMC Remedy or ServiceNow Previous experience with Risk...

or BMC Remedy experience. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the... ITSM BMC Helix to ServiceNow. The ServiceNow Architect plays a vital, strategic role in advancing the IT Service Management...

/ Managing Professional, or equivalent certification. Experience with ServiceNow, BMC Remedy, Jira Service Management...

. Must have demonstrated mid-level experience in Enterprise/Data Center Service Desk Operations, BMC Remedy Service Management Suite...

. Experience with Zendesk, ServiceNow, BMC Remedy, or similar ticketing systems. Experience with mobile-device or enterprise...

in installation, configuration, and customization of BMC Remedy and Helix platforms, including, but not limited to ITSM and CMDB...

in installation, configuration, and customization of BMC Remedy and Helix platforms, including, but not limited to ITSM and CMDB...

, and/or BMC Remedy. Experience supporting both recruiting and FMLA/leave administration functions. Previous experience...

-scale release cycles Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management Excellent...

. Utilize BMC Helix, Remedy, or ServiceNow ticketing systems to document, track, update, and resolve incidents, change requests...

, and process improvement activities across AFNCR ITS supported organizations. Utilize BMC Helix, Remedy, or ServiceNow ticketing... utilizing BMC Helix, Remedy, or ServiceNow ticketing systems in an operational support environment. Experience managing...

4.0 and/or 5.0 ITIL Release, Control, and Validation (RCV) version 3 Certification - HIGHLY DESIRED: Experience with BMC Remedy ITSRM... version 9.x and/or ServiceNow IT Service Management HIGHLY DESIRED: Experience with BMC Remedy ITRSM Change Management...

problems. Open, update, document, and route trouble tickets using the BMC Remedy ticketing system. Accurately capture user...

of similar professional experience in DoD or Federal environments with help desk tools such as ServiceNow or BMC Remedy...

written and oral communications skills Preferred Skills IT or ITSM experience Experience using BMC Remedy tool...

to communicate effectively orally and in writing Experience with Cornerstone, Infor, and BMC Remedy is a plus...

ONE, or Intune. Five (5) years minimum experience with Incident, Change, or Knowledge Management systems (i.e. BMC Helix (Remedy...

Management systems (i.e. BMC Helix (Remedy)) Salary: $64000 Required Skills Required Experience...

Management systems (i.e. BMC Helix (Remedy)) Five (5) years of advanced-level experience with Windows, macOS, iOS...