Now, BMC Remedy, Jira or other ITSM Service Management Platforms are a plus! Some of the responsibilities include: Manage...

ticketing application experience - BMC Remedy Service Management experience preferred Human Resource application support...

and mpulse; ITSM Tools – BMC Remedy. Experience with Change/incident and Problem management; Jira and Confluence; Troubleshooting...

, SalesForce, BMC Remedy, Zendesk, FreshService, or equivalent). · Strong proficiency in Java 17, Spring Boot 3.x, Spring...

Event Management Tools, BMC Remedy, SharePoint, and Service Operations tools to perform this task. He/She will be expected... with ITSM tools such as BMC Remedy, SharePoint, and event management systems. Knowledge of troubleshooting methodologies...

/Unix Operating Systems, Database systems (Oracle/SQL Server), Storage, Backup, Disaster Recovery, Monitoring tools (BMC... tools (Salesforce, ServiceNow, Clarify, Remedy) Working knowledge of TCP/IP protocols, Layers of Networking, IP...

, and process improvement activities across AFNCR ITS supported organizations. Utilize BMC Helix, Remedy, or ServiceNow ticketing... Power Platform solutions, including: PowerApps, Power Automate, Power BI. Experience utilizing BMC Helix, Remedy...

Service Management, BMC Remedy, etc...) Familiarity with general networking and software applications. Desired...

. Experience with ITSM tools such as ServiceNow, BMC Remedy, or equivalent platforms. Proven ability to drive service quality...

, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers..., Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD...

with an Enterprise IT Service Management (EITSM) system of record (e.g., BMC Helix/Remedy). Supports efforts for asset compliance... or higher. Preferred Qualifications Experience with an ITSM platform, specifically BMC Helix/Remedy or Service...

applications including Belmanage, BMC Remedy and Service Now. Resolve complex application runtime errors, database connection...

applications including Belmanage, BMC Remedy and Service Now. Resolve complex application runtime errors, database connection...

, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc... remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating...

with an Enterprise IT Service Management (EITSM) system of record (e.g., BMC Helix/Remedy). Supports efforts for asset compliance... or higher. Preferred Qualifications Experience with an ITSM platform, specifically BMC Helix/Remedy or Service...

& Operational Practices Experience using ITSM and collaboration platforms: o Jira, BMC Remedy, ServiceNow. Strong understanding...

processes. º 2 years of experience writing and leveraging PowerShell automation. º 3+ years of experience with BMC Remedy... automation. º 3+ years of experience with BMC Remedy (Incident/Change/Knowledge) or similar ITSM tools such as ServiceNow...

: HPE Netbackup OS: Windows, RedHat Linux BMC Helix: Discovery, BladeLogic, Remedy Have you held Job Titles... Analyst • Data Analyst Jr • Senior BMC TrueSight Server Automation Engineer • Senior BMC TrueSight Server Automation...

and tools including BMC Remedy In-depth understanding of DB2 zOS, JCL, COBOL, SQL, IBM Utilities, and BMC Utilities... at a single large financial institution Experience with DB2 Utilities including IBM and BMC Working knowledge of BMC tools...

, and SharePoint Working knowledge of IT service management tools such as ServiceNow, Jira, or BMC Remedy Professional...