Responsible for managing day-to-day operation and direct supervision of all service desk and program personnel. Ensure that contract requirements and contract AQLs/SLAs are met. Interfaces continually with the customer to ensure expectation...

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging/c...

Overview: The IT Help Desk Technician will provide support directly to Vinfen end users. Work will include support on new computer and peripheral deployments, software installation and updates as well as a variety of application troublesh...

Description: Columbia Technology Partners is seeking a System Administrator Level 1 to provide frontline technical support for end users in a fast-paced, mission-focused environment. This role serves as the first point of contact for IT sup...

Job Description: The IT Help Desk Analyst serves as the primary point of contact for end-user technology support. This role is responsible for troubleshooting hardware, software, network, and application issues while delivering exceptiona...

The IT Help Desk Analyst serves as the primary point of contact for end-user technology support. This role is responsible for troubleshooting hardware, software, network, and application issues while delivering exceptional customer service....

HYBRID - BOSTON - W2 ONLY - 2+ years of professional experience or mix of internships, co-ops, etc Associates Degree or equivalent combination of education and experience. Impeccable customer service and end user empathy Technical profi...

Responsibilities Peraton is looking for a Systems Administrator / Help Desk Support Specialist to deliver hands-on technical support, system administration, and troubleshooting that keeps mission-critical infrastructure running reliably a...

Benefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance Location: Washington, DC Clearance: Public Trust Employment Type: Full-Time Must be located in the DC Metro Area as this ...

Benefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance Location: Washington, DC Clearance: Public Trust Employment Type: Full-Time Must be located in the DC Metro Area as this ...

This request for personnel is to support our client's Service Desk. The immediate request is for analysts to provide technical telephone support for long-term healthcare accounts comprising nationwide assisted living facilities and acute ca...

Overview: AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engine...

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Enginee...

Benefits: 401(k) Dental insurance Health insurance Paid time off Training & development Vision insurance Location: Washington, DC Clearance: Public Trust Employment Type: Full-Time Company Description Celestial Innovations G...

At Solution Builders, Inc., we're passionate about helping our customers achieve complete satisfaction with their computer and information technology environments. We have an excellent reputation in the market and over 30 years of experienc...

Job Description: Short Description: Responds to and diagnoses problems through discussion with users. Complete Description: The Client is the leading authority on energy and environmental issues affecting the District of Columbia. U...

EnerSys Advanced Systems (EAS) is a specialized division of EnerSys—a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions for the aerospace, defense, and medical industries. As ...

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking an IT Help Desk Specialist for the IT Help Desk Support Services contract. This projec...

Xperteks is looking to hire an Windows/PC Help Desk Support This is a Full-Time On-Site position. A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a cl...

Details: Job Responsibilities: Provide technical end-user support via telephone, email, or web chat. Provide restorative or maintenance actions to resolve end-user problems. Respond to end-user problems based on standard procedures. ...