HYBRID - BOSTON - W2 ONLY - 2+ years of professional experience or mix of internships, co-ops, etc Associates Degree or equivalent combination of education and experience. Impeccable customer service and end user empathy Technical profi...

Responsibilities Peraton is looking for a Systems Administrator / Help Desk Support Specialist to deliver hands-on technical support, system administration, and troubleshooting that keeps mission-critical infrastructure running reliably a...

This request for personnel is to support our client's Service Desk. The immediate request is for analysts to provide technical telephone support for long-term healthcare accounts comprising nationwide assisted living facilities and acute ca...

. Coordinate IT and telephone helpdesk requests and track issues through resolution. Track case control numbers, reporting...

and implement performance tuning - Work with helpdesk support ticketing system and address ongoing IT issues - Work with on-going...

with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers...

, and helpdesk tasks. Provides support related to testing and deployment of operating system and application security patches...

in partnership with the Global Helpdesk to provide Service support for customers at customer sites with the end goals of restoring...

for. Create tickets for walk-in requests and hand off devices and technical work to the Helpdesk and MDM teams. Keep the IT... Helpdesk Manager informed of inventory levels, shortages, and upcoming equipment needs. Qualifications: 2-3 years...

will provide more details. . Job Summary: Includes work on helpdesk tickets, PC builds and deployments, desktop...

systems and solutions. Supports basic troubleshooting and coordinates with helpdesk to resolve user and system access issues...

to inquiries and support to the ITS Helpdesk through various channels including email, telephone and walk-ins; and Performing...

: Skills: Technical Helpdesk, Technical Issues, Troubleshooting Certifications: None Experience: 7 + years of related...

service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client...

or chats Experience handling customer phone or video calls Microsoft Office or Google Workspace A CRM or helpdesk tool...

ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees...

numerous issues of varying severity and manage resolution within accepted service levels, including Helpdesk system management...

Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis...

's internal helpdesk and employee support operations. The SWE will gather requirements from stakeholders, deliver work... custom automations and tooling for helpdesk and employee-support operations Lead application modernization efforts...

of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status...