to clients via phone, email, chat, or via client CRM software ie. Zendesk. Address customer inquiries, concerns, and issues...

to clients via phone, email, chat, or via client CRM software ie. Zendesk. Address customer inquiries, concerns, and issues...

with professionalism and empathy. Collaborate with clients via phone, email, chat, or client CRM systems (e.g., Zendesk). Ensure timely...

Experience supporting US customers or handling escalations is a plus Familiarity with tools like Zendesk is a plus Basic Excel...

with professionalism and empathy. Collaborate with clients via phone, email, chat, or client CRM systems (e.g., Zendesk). Ensure timely...

, Marketo/HubSpot, Zendesk, Gainsight, Netsuite. CA-DNP Our commitment to you! BMC's culture is built around its people...

: Expert-level familiarity with ITSM platforms (Jira, ServiceNow, or Zendesk). Leadership: Proven ability to manage...

: Expert-level familiarity with ITSM platforms (Jira, ServiceNow, or Zendesk). Leadership: Proven ability to manage...

such as CRMs (e.g. Hubspot, Attio, Salesforce), Support triage (e.g. Zendesk), data warehouses (e.g. Databricks, Snowflake), and BI...

). Proficiency in ticketing platforms (Zendesk, Intercom, Botmaker) and CRM systems. Genuine empathy to treat users with the care...

and team performance. Experience with Zendesk, Jira, Salesforce, HubSpot, Talkdesk, or similar platforms is highly preferred... and reporting capabilities Experience with Zendesk, Jira, Salesforce, HubSpot, Talkdesk, or similar platforms Familiarity...

skills. Comfortable operating in high-speed, constantly evolving environments. Experience with tools like Zendesk, Intercom...

platforms such as Gorgias, Zendesk, or Intercom Strong understanding of KPIs, SOPs, QA systems, refunds, chargebacks...

Experience using CRM or ticketing tools such as Zendesk, Salesforce, Freshdesk, or similar Flexible schedule availability...

, ZenDesk telephony integration, and front desk operator consoles Oversee the end-to-end lifecycle of phone numbers, including... E911, ZenDesk telephony integrations, front desk/operator attendant consoles, and workforce management platforms...

workflows. Nice to haves Experience using Hubspot, Metabase, or Zendesk. Independent analytical skills using SQL or Python...

devices and communication issues, providing support via email, phone and the ticketing system (Zendesk) Providing technical... and handling technical requests through ticketing tools (e.g., Zendesk, JIRA, ServiceNow) Experience supporting SCADA, industrial...

. Use tools like Zendesk, Hubspot, and Google Drive to deliver high-touch, data-informed support. Who you are We're... like Google Drive, Zendesk (or similar CSS), and Hubspot (or similar CRM) Intermediate English proficiency and full professional...

on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...

responses, networking basics, and system integrations Experience with ticketing platforms (e.g., Zendesk, Jira, ServiceNow...