where technical leadership is required, supervision and coordination of the other operational L2 Support teams on all ITIL critical... and python are a plus Senior Operational experience on complex IT solutions operated in an ITIL compliant ops framework...

governance, information security and business continuity frameworks (e.g. ISO/IEC 27001, ISO 22301, NIST, CIS Framework, ITIL...

, ITIL, COBIT) are advantageous. -Certifications in AI, Cloud, or Data (e.g. Azure AI Engineer, Data Scientist...

across P1 to P4 severity levels in line with ITIL best practices. Perform regular maintenance, upgrades, patching, preventive...

across P1 to P4 severity levels in line with ITIL best practices. Perform regular maintenance, upgrades, patching, preventive...

issues, ensuring adherence to internal SLAs. Execute Incident, Problem, and Change Management processes according to ITIL...

Incident, Problem, and Change Management processes (e.g., ITIL), including change planning, risk assessment, communication... and ITIL practices (incident/problem/change) is preferred Professional in English language (oral and written) Languages...

, such as CISM, CISSP - Knowledge of common information security management/governance frameworks, such as ISO/IEC 27001, ITIL...

knowledge of IT Service Management methodologies (ITIL, COBIT, etc.). Scaled Agile certification advantageous...

servers (IIS, Tomcat), scripting/programming, and basic tool development ITIL certification with proven ability...

models Governance, Process & Collaboration Drive Incident, Change, and Problem Management in line with ITIL...

Certifications & Standards: ITIL Certification What can you expect from us? Mind-blowing workplace culture...

efficiency in system administration tasks. Familiarity with ITIL or other IT service management frameworks. What's next: It...

Governance Eventuali certificazioni (Prince, ITIL v4, Togaf v9, Scrum o certificazioni AWS/Ms Azure/Google/Professional Cloud... used in IT Governance Relevant certifications (Prince2, ITIL v4, TOGAF v9, Scrum, or AWS / Microsoft Azure / Google...

languages for system administration tasks; Familiarity with ITIL or other IT service management frameworks. The preceding...

management processes following ITIL standards. Participate in on-call rotations to provide after-hours support...

incident e request secondo le best practice ITIL, interfacciandoti con i team tecnici e funzionali dei clienti Identificare..., e a proporre soluzioni sostenibili nel tempo Conosci le best practice ITIL e sai applicarle concretamente nella gestione...

, and Intune/MDM - Customer-focused approach and ability to handle urgent or sensitive issues - Familiarity with ITIL processes...

frameworks such as ITIL and SAFe Strong competence and experience in Operational Model design for IT functions (operational...

organized and able to work with structured information A cooperative and committed team player Familiar with the ITIL...