Customer Service and BPO vendor partner(s) meet and exceed business goals by directing an organization of both in-house... BPO performance with accountability for key conversational metrics including SLAs, AHT, CSAT, NPS, quality, cost to serve...
Experience, Operational Flexibility, and Cost Effectiveness Partner with vendor management and BPO partners to ensure staffing... for both FTE and vendor/BPO workforces Ability to work with large datasets to identify trends, model scenarios, and translate...
Coinbase ⚡ $108630 - 127800 per year ⚡ Wed, 30 Sep 2026 07:28:29 GMT
AVP Contact Center Sales
high-growth verticals (Financial Services, Healthcare, Retail, Tech, BPO). Cross-Functional Partner Alignment: Partner...
RingCentral ⚡ ⚡ Fri, 02 Oct 2026 01:20:33 GMT