Engagement, Technology, and BPO leadership to develop and monitor corrective actions, coaching plans, training updates.... · Experience working with BPO partners, client audits, regulatory audits, and cross-functional operational teams preferred...
Sun Life Financial ⚡ $76000 - 115000 per year ⚡ Sun, 01 Nov 2026 00:53:40 GMT
-to-end customer experience solutions. The company provides secure, scalable CX BPO and digital transformation services... development team to lead their CX Contact Center BPO services sales efforts. This is a strategic role responsible for driving...
TDS Global Solutions ⚡⚡ Sat, 31 Oct 2026 23:33:53 GMT
portfolio and operating plan; make disciplined build, buy, and partner decisions; and manage major vendor, outsourcing, and BPO..., supply chain, finance, and go-to-market operations. Experience managing significant vendor, outsourcing, and BPO...
, and BPO partner teams on diagnostic questioning and customer communication Turn resolved cases into knowledge base articles... or mentoring support teams, including BPO partners Core Competencies Extreme ownership: Owns the outcome, not just the ticket...
(BPO) partners and is accountable for their performance, governance, and alignment to Central Dispatch standards. The role... in operations management, vendor or BPO management, or contact center operations. Demonstrated experience managing third party...
Cox Enterprises ⚡ $92300 - 153900 per year ⚡ Sat, 31 Oct 2026 01:32:43 GMT
Sr. Manager, Quality Assurance
Engagement, Technology, and BPO leadership to develop and monitor corrective actions, coaching plans, training updates.... · Experience working with BPO partners, client audits, regulatory audits, and cross-functional operational teams preferred...
Sun Life Financial ⚡ $76000 - 115000 per year ⚡ Sun, 01 Nov 2026 00:53:40 GMT